Simply browse our store, add items to your cart, and checkout using our secure payment methods (credit/debit cards, PayPal, Apple Pay).

We accept Visa, Mastercard, Maestro, PayPal, Apple Pay, and Google Pay. Bank transfers are available for bulk orders.

Absolutely! We usePCI-DSS compliant encryption and never store your card details.

Orders can be modified or canceled within1 hourof placement. Contact us immediately at support@protectedguards.com or call 0203 576 0041.

• Standard Shipping: 3-5 business days (£3.99 or FREE on orders over £50).
• Express Shipping: 1-2 business days (£6.99).

Currently, we only ship to UK mainland (excluding some remote areas).

You’ll receive a tracking number via email once your order is dispatched. Track it on Royal Mail or DPD.

Report it within48 hourswith your order number and photos (if damaged) to support@protectedguards.com.

Yes! Unused, unopened items can be returned within 14 days of delivery. Return shipping costs apply.

We offer a 30-day guarantee for defective items. Contact us for a free return label and replacement/refund.

Refunds are processed within 5 business days after we receive your return. Bank processing may take 3-5 additional days.

No. Non-returnable items include:

• Activated software licenses
• Custom-configured security systems
• Personal safety items (e.g., pepper sprays)

Yes! All electronics meet UKCA/CE safety standards.

Most electronics come with a 1-3 year manufacturer warranty. Check individual product pages for details.

Many products are DIY-friendly, but professional installation is recommended for complex systems (e.g., CCTV).

📞 0203 576 0041 (Mon-Fri 9AM-5PM)
✉️ support@protectedguards.com
📍 NAVICKAS TRADERS LTD, 11 Bendish Road, London, E6 1JH